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Brand Audit

A brand audit is a structured evaluation of how a brand is performing — visually, verbally, and strategically.

How do we use it?

A Brand Audit is a structured review of how your brand performs across every dimension — from market position to customer experience. We look at how your brand is perceived, how your identity shows up, and how consistent the experience feels across touchpoints. The process highlights strengths to build on and gaps that need attention. It closes the research stage by giving a clear picture of what to keep, what to evolve, and where to focus next.

Why is this important?

It helps teams understand how their brand is perceived, where it’s working, and where it’s falling short.

What do we do?

A brand audit evaluates how a brand is performing — visually, verbally, and strategically. It covers:

  • Market position: where the brand sits relative to peers and competitors
  • Brand perception: how customers and internal teams describe the brand
  • Visual identity: how design elements appear across channels
  • Verbal identity: how messaging aligns with strategy and tone
  • Customer experience: how the brand performs across touchpoints

The audit clarifies what’s working, what’s not, and where the brand needs to evolve.

Working together to build lasting brands